Privacy policy

PRIVACY POLICY

Last updated: January 7, 2026

Glam Go ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information in compliance with South Africa's Protection of Personal Information Act (POPIA). Information.

PRIVACY POLICY

Last updated: January 7, 2026

Glam Go ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information in compliance with South Africa's Protection of Personal Information Act (POPIA).

Information We Collect

When you visit our store or make a purchase, we collect:

  • Personal identification information (name, email address, phone number)
  • Billing and shipping addresses
  • Payment information (processed securely through our payment provider)
  • Order history and preferences
  • Device and browsing information (IP address, browser type, cookies)

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you about your orders and account
  • Send marketing communications (with your consent)
  • Improve our website and customer experience
  • Prevent fraud and ensure security
  • Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your data with:

  • Payment processors (to process transactions securely)
  • Shipping carriers (to deliver your orders)
  • Service providers who assist our business operations
  • Law enforcement or regulatory authorities when legally required

Your Rights Under POPIA

You have the right to:

  • Access your personal information
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent for marketing communications
  • Object to processing of your information
  • Lodge a complaint with the Information Regulator

Cookies

We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Marketing Communications

With your consent, we may send you promotional emails about new products, special offers, and updates. You can unsubscribe at any time by clicking the unsubscribe link in our emails.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

For privacy-related questions or to exercise your rights, contact us at: